Transport Survey 2013/2014
PUBLIC BUS SERVICE
The majority of those interviewed are happy with facilities at the Bus station with 82% falling into the “Good” or “Fair” brackets. However, certain aspects could be improved:
“Need more seats for waiting at bus station for the elderly.”
“Liberation Station is too cold in the winter.”Complaints and compliments
The main complaints are that the buses are too wide for the Island roads and they do not run to
time. The excessive width causes a considerable amount of stopping and starting to allow
oncoming vehicles to pass, resulting in a reduction in passenger comfort.
It should be remembered that the survey was carried out in the early days of Liberty Bus’ new contract and that the general feeling now is that the timings have improved considerably as
less complaints are being received by the bus company.
Own assets abroad? You may want to review your inheritance arrangements
if you own land in the EU – for example a holiday home – you should be aware of the new Regulation 650 / 2012 which came into force
on the 17th August 2015. Unofficially referred to as “Brussels IV”, it means you no longer have to comply with the inheritance rules of the state where your land is located. Jersey law will apply instead.
Our research indicates that all parties in the rental process in Jersey experience a lack of transparency; a lack of rental property stock, high costs and perceived poor quality of rental homes.Read More
Primary Health Care Report
6 ‘Target’ themes emerged from the survey
Consumers lack clarity over costs incurred at general practitioners (GPs), dentists and other
Consumers report avoiding care from GPs and dentists due to costs and identify using A&E as
an alternative. Ability to pay for primary healthcare does not reflect willingness to pay; selfreported
attendances to A&E for ‘non-urgent’ problems were as common in high income as
low income groups.
Healthcare Healthcare Matters
determined to make a real & valued difference. Advocate Rose Colley, Consumer Council Chairman says ‘it is imperative that the patient is the focal point of our health change process and the ensuing results. The Council recognises the need to ensure that budget is not over looked but a health service suitable for island life is delivered’Read More
Dental Charges in Jersey
In 2012 the Consumer Council highlighted that Islanders are avoiding visiting a dentist based on cost.
Our 2012 Primary Health survey indicated that 27% of respondents felt Dental charges were so expensive it’s stopped them from visiting a dentist.
Which, February 2015 revealed that people who delay and cancel dental treatments because of cost can result in losing teeth, undiagnosed oral cancer and have serious health implications.Read More
Home Contents Insurance Guide
Home Contents Insurance
Fill out the “How much are the contents of your home worth?” guide. Get organised – gather together a pen, paper and a
Get ready to buy home contents insurance using the Consumer Council’s tips.Read More
Access to Ferry Travel
Ferry travel provides an important service to passengers travelling to and from Jersey. The rights of people with a disability or reduced mobility are protected, to ensure that they have the same access to ferry travel as all other citizens. A person may have reduced mobility because of an illness; an age related condition or a temporary injury, for example a broken leg.Read More
Access to Air Travel for the Less Mobile
This guide provides information on the types of assistance passengers with a disability or reduced mobility are entitled to when travelling by air. All airports and airlines in the European Union are required to provide assistance to passengers with a disability or reduced mobility.Read More
Three key messages emerged from our survey:
- We must all take personal responsibility for
our financial health;
- We must all research our facts and ask questions to help us make informed decisions and to better understand the bigger picture of what financial health entails – over the short, medium and long term;
- Most importantly we must NEVER put our head in the sand – financial difficulties escalate not diminish!