Feb 2019 EDTN 89
‘Excuse me. When is your next delivery?’
A number of islanders have been in touch since the beginning of the year to share their stories of the different levels of customer service they received while doing their Christmas shopping. While some of the stories were bad, some were great – which shows that a number of our retailers are doing their bit to try to make the high street as attractive to consumers as possible. If anything, it seemed to be the smaller, independent retailers who are really making a difference.