Jersey Consumer Council

latest news

There is always something new happening that it is useful for islanders to be informed about. In this section the Jersey Consumer Council will aim to publish short articles on relevant and current matters of general interest as they arise.

13

Jan 20

Fears About Flybe Collapse

Reports have emerged that Flybe is in crisis talks in an attempt to put together a rescue deal for the...
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7

Jan 20

Beware of Lottery Scams Hitting the Island

Jersey Post have recently revealed that they have intercepted a number of fake lottery letters, which are attempting to dupe...
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24

Dec 19

CICRA Orders JT to Change Broadband Pricing Structure

CICRA has released the following press release regarding their investigation into JT and its broadband pricing structure: The Channel Islands...
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19

Dec 19

Your Consumer Rights at Christmas

Christmas may be the most wonderful time of the year for some, but present buying isn’t always so calm and bright. Your...
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18

Dec 19

Whirpool Washing Machine Recall Over Fire Risk

Over half a million washing machines are being recalled, as Whirpool plunges into their second recall scandal of the year....
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17

Dec 19

The 12 Mince Pies of Christmas

It wouldn’t be Christmas without mince pies. But with so many on offer these days, how on earth do you...
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12

Dec 19

Police Warn Islanders about Sophisticated Banking Scam

The Police released the statement below warning Islanders about about a sophisticated banking scam that has been reported over the...
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27

Nov 19

Black Friday Fever: How to Shop Safely Online

Black Friday and Cyber Monday sales will see people flooding to online shops to try and find the best deals,...
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26

Nov 19

Plans to Increase Renting Regulations

Plans have been put forward by the Environment Minister for regular inspections of rental homes. However, these have been labelled...
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15

Nov 19

PAC Panic: Why can’t you transfer your Jersey phone number to a UK provider?

We have recently received a few queries about whether it’s possible to transfer your Jersey number to a UK provider....
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13

Nov 19

Islanders Losing £350,000 to Romance Scams

In their most recent newsletter, the Jersey Fraud Prevention Forum have warned of Islanders falling victim to romance scams. The...
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31

Oct 19

Don’t be Hooked by Phishing Scams

Businesses and individuals have been warned to stay vigilant in the wake of a growing numbers of phishing scams hitting...
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30

Oct 19

iPhone 5 Users Risk Losing Their Internet Access

iPhone 5 users have been warned that they could face losing internet access if they don’t update their software by...
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23

Oct 19

Sunday Trading is Given the Green Light

Jersey’s largest shops will now be allowed to open on Sunday after the Council of Ministers voted in favour of...
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16

Oct 19

Goodbye Flybe, Hello Virgin Connect

In a tweet sent out yesterday, Flybe announced their plans to rebrand as Virgin Connect next year. With Flybe connecting...
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8

Oct 19

Advice for Islanders Applying for Indian Visas

The Council have recently recieved stories from Islanders warning about the difficulty of applying for Indian visas with a Jersey...
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7

Oct 19

Thomas Cook Refund Form Finally Launched

Customers affected by the Thomas Cook collapse can now apply for refunds online. The CAA launched the refund website today,...
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2

Oct 19

Microsoft to End Windows 7

Users of Windows 7 are being made aware of plans by Microsoft to end their support of this application early...
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1

Oct 19

Preparing for a No Deal Brexit: Consumer Issues

The Jersey Government have just released a guide on how to prepare for a No Deal Brexit. We've brought together...
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27

Sep 19

Fraudsters Targeting Thomas Cook Customers

Thomas Cook customers are being urgently warned about fraudsters claiming to offer refunds for cancelled flights. Targeting people in the...
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24

Sep 19

Your Consumer Rights in the Thomas Cook Crisis

Thousands have been affected following the collapse of Thomas Cook, sparking the repatriation of over 150,000 British holidaymakers. The company,...
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17

Sep 19

Airline Strikes – What are your rights?

British Airways recently announced that strikes organised by their staff would be causing significant disruption in the coming months, with...
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5

Sep 19

Increase in Gas Tariffs and Gas Prices Announced

The Consumer Council has received the following information from Jersey Gas and Kosangas (Jersey) about an increase in their gas...
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10

Aug 19

Understanding your Electricity Usage

In this modern age we have all become entirely reliant on our electrical appliances, ranging from heaters to dishwashers to...
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5

Jul 19

Preparing for a Changing Climate

PREPARING FOR A CHANGING CLIMATE Department for Strategic Policy, Performance and Population, Government of Jersey Islanders will soon be asked...
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26

Jun 19

Lasting Powers of Attorney

LASTING POWERS OF ATTORNEY We hope that all of our regular series of lunchtime talks are topical and of interest....
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13

Jun 19

Home Energy Audits

Home Energy Audits Environmental Policy team (Strategic Policy, Performance and Population, Government of Jersey) A Home Energy Audit is a...
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13

Jun 19

Landlord Licences – Do you rent your home or does it come with your job?

Landlord Licences Do you rent your home or does it come with your job? The Government is asking all tenants...
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29

May 19

Identity theft cancelled

‘We are sorry to advise that the talk on Identity theft scheduled for Thursday 30th may has had to be...
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14

May 19

Watch out when you are parking!

Watch out when you are parking! An islander has contacted us to warn others that paying by Eco Permit parking...
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16

Apr 19

Importance of recycling

Importance of recycling Emma Richardson-Calladine - Recycling manager, Growth, Housing and Environment Do you recycle? Recycling is an easy way...
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