Please read the latest advice regarding Coronavirus (COVID-19)

Jersey Consumer Council

Consumer News


October 28, 2015 Health Matters, Home life No Comments

Carers Support Service – Jersey Online Directory (JOD)


To strengthen our commitment to Health and Social Services, the Jersey Citizens Advice Bureau made a successful bid for the Carers Support Service. To some degree this helps form the changes to the way health services are delivered through the H&SS white paper, part of which is the provision of a ‘Citizens Portal’ or online directory, to enable everyone to have easy access to care services and support, tailored to their specific needs.

The directory provides ‘three click’ access for anyone who wants specific information on care needs, whether they are health professionals, carers, family or individuals with care needs themselves.

The site is designed to operate efficiently with both traditional PC’s as well as touch screen and mobile technology. The biggest benefit is the way that the site integrates and once assembled, solutions for care needs can easily be send to a third party by email or SMS (text) to mobile devices and smartphones.

Work on the Jersey Online Directory is still on-going, with refinements and up-dates being attended to on a daily basis. The number of ‘hits’ has been increasing steadily over the last year and it’s encouraging that this resource is having a positive impact on those seeking access to advice and information on support groups, services, organisations and activities that can be tailored to specific needs You can log-on for yourself to see how it works at

Those without access to a computer can contact the Jersey Citizens Advice, we have a “drop-in” service at the Bureau and you can call in for advice at St Paul’s Centre, New Street, St Helier, between 10am to 3pm, Monday to Friday. Alternatively, we have a telephone enquiry service available from 10am to 3pm, Monday to Friday on the following numbers – 01534 724942 or Freephone 0800 7350249


Comments are closed.