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Jersey Consumer Council

Tag: deals

Telecom Bundles

November 16, 2015 Telecommunications No Comments
telecom bundels-JCC

Telecom Bundles

Telecommunications –Buying the Right Mix of Services

What are bundles?

Bundles include a mix of mobile; fixed line and broadband services. Having a bundle will in most cases require you to sign a contract for at least a year; or perhaps longer. Breaking a contract if you subsequently find that the service is not suitable or does not really give you what you wanted, may be expensive. In this article we consider only bundles associated with contracts and not Pay As You Go offers, which will be considered separately.
The main bundle types include:

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Channel Islands Financial Ombudsman

November 10, 2015 Consumer Skills, Money Matters No Comments
cifo

Channel Islands Financial Ombudsman

The Channel Islands Financial Ombudsman (CIFO) will commence the resolution of complaints about financial services on 16 November 2015, when its full legal powers are brought into force through the Financial Services Ombudsman (Jersey) Law 2014 (Appointed Day) (No. 3) Act 2015.
CIFO has published the Jersey Fee Scheme and Jersey Levy Scheme, setting out the detail of its funding mechanism. It has also published a consultation paper on a model complaint-handling procedure for financial services providers that can be found https://www.ci-fo.org/cifo-consultations/
The closing date for responses is 30 October 2015.

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Buying the Right Services for you

October 21, 2015 Telecommunications No Comments
appliances

Telecommunications –Buying the Right Mix of Services

When purchasing telecommunications products, service providers will invariably offer to sell us a mix of products across mobiles, landlines and broadband. These are known as Bundles.

What are bundles?

Bundles means that a telephone company includes a number of telecommunications services in a single priced product. This may be for a single service such as a mobile telephone contract or across a range of services. Many bundles include a mix of mobile; fixed line and broadband services.

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