Newsletter

Jersey Consumer Council

Tag: care

Scary but Safe

October 21, 2016 Consumer Skills, Health Matters, Home life No Comments
Image of pumpkin

 

In the build up to Halloween, the Fire and Rescue Service and Trading Standards are reminding parents to


check Halloween costumes for the CE mark,

• always follow instructions and safety information,

• avoid naked flames by replacing candles with LED equivalents, and

• make parents and children aware of what to do if any costume or clothing catches fire – ‘stop, drop and roll’

Background

The safety of children’s costumes, in particular Halloween costumes, came to the attention of the public and gained prominence in 2014 when television presenter Claudia Winkleman’s 8 year old daughter was severely burned after her witch costume caught fire, having been in contact allegedly with or close proximity to a lit candle inside of a pumpkin.

In September 2015 a nationwide investigation into the safety of children’s fancy dress costumes was commissioned.
These costumes currently have to comply with toys safety standards. The standards do not require costumes to be non-flammable, but the rate at which they burn has to be within an acceptable range, and where applicable relevant warnings are present, to minimise the risk.

Results of the 2015 investigation

A program of sampling was co-ordinated and of the 309 samples submitted for testing, 80% passed.
Of those that failed, 14 costumes were too close to the prescribed limit so they were recorded and neither pass nor fail.

47 costumes failed.
10 of these were technical failures due to the absence of warnings.
37 were due to the rate of spread and therefore unacceptable failures.

Trading Standards up and down the UK have been working with suppliers to improve the compliance rate.

An interesting fact to come out of the investigation was that the cost of the outfit had no real bearing on compliance. Therefore cheaper costumes did not result in more failures.

There was also little difference in the failure rate when sampling costumes purchased through UK local or national retailers.

A number of national retailers now voluntarily ensure their costumes meet higher standards contained within the Children’s Nightwear standard.

Advice to parents


In the run up to Halloween, the advice is to avoid naked flames, replace candles with LED equivalents and to make parents and children aware of just what they should do in the event of a costume, or any article of clothing for that matter, catching alight through the Fire and Rescue Service’s advice of ‘stop, drop and roll’.


Dec 2013 Edtn 63 JCC Newsletter

January 15, 2016 Newsletters No Comments
Dec 2013 Edtn 63 JCC Newsletter

The Citizens Advice Bureau Response to the States of Jersey Proposed Long-Term Care Scheme

Jersey faces a substantial increase in both the number and proportion of older residents over the next 30 years. Our ageing population means thatmore people will need long-term care and the cost for this care is set to double by 2044.

The States’ proposed Long-Term Care Scheme will provide financial support to Jersey residents who are likely to need long-term care for the rest of their life, either in their own home or in a care home. The Scheme aims to remove much of the financial worry that people have about the cost of long-term care. The new arrangements intend to put an end to the uncertainty and concern that homeowners and their families experience when facing unknown and potentially significant costs.

Read more…


SCAM Letters …are Attempted Fraud

November 16, 2015 Scams No Comments
scam-mail-JCC

SCAM Letters …are attempted fraud

Do these look familiar to you or is someone you know receiving similar letters?

Here are some simple steps to follow to minimise the impact of these unwanted and nasty letters
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Q&As with the Consumer Council

November 16, 2015 Consumer Skills No Comments
golf

Q & A’s with the Consumer Council

Q: I am retired can I get a sick note from the doctor if I need evidence I was ill?

The traditional sick note is purely a social security document and if someone an elderly non-working person needs evidence that they were poorly and miss an event they can purchase a private sick letter from their doctor. Always remember to ask how much you will be charged for a sick letter and you will have to pay a consultation fee too.

Read More

Planning Retirement

November 13, 2015 Information Leaflets, Reports & Publications No Comments
Screen Shot 2015-11-16 at 10.03.24

When do you expect to retire?

The further in advance you start planning for it, the more you improve your chances of achieving the retirement you want. However, even if your retirement is close and you’ve done little to prepare, any action you can take now is generally better than none.
Have you decided on your retirement age?

Read more…

Read More

True Call

November 10, 2015 Scams, Top tips No Comments
truecall

True Call

Do you get annoyed when you fill in a form and have to enter your phone number even when you know that the company doesn’t really need it?

Your privacy is valuable – protect your phone number with trueCall38! – suggested by Which Consumer Group.

What are they going to do with it? Who will they give it to?
Read More

Are you Eligible for The 65+ Health Plan?

November 10, 2015 Insurances No Comments
Old guy on bench

Are you eligible for the 65+ Health Plan?

If you are 65 or over, you may be eligible for the Jersey 65+ Health Plan which helps with looking after teeth, feet and eyes. It is funded by the Social Security Department and is administered by Westfield Health.
You can join the Plan if you are 65 or over; if you do not pay Income Tax because your income is below the relevant tax limits; if you are resident and have lived in Jersey at some point for a period of five years; and if you have assets below a set limit. Your home is not included in any consideration of assets. There is no membership fee.

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Primary Health Care – Survey Report 2013

November 4, 2015 Consumer Council Reports, Reports & Publications No Comments
Primary Care

Primary Health Care Report

6 ‘Target’ themes emerged from the survey

1. Transparency

Consumers lack clarity over costs incurred at general practitioners (GPs), dentists and other
providers.

2. Accessibility

Consumers report avoiding care from GPs and dentists due to costs and identify using A&E as
an alternative. Ability to pay for primary healthcare does not reflect willingness to pay; selfreported
attendances to A&E for ‘non-urgent’ problems were as common in high income as
low income groups.

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Scambusting Help

October 23, 2015 Scams No Comments
scam

SCAMBUSTING HELP

NO SHAME

Worried that you’ve been scammed or even tempted to share your information?

DO NOT be ashamed or embarrassed. Scammers are so clever now a days that everyone is at risk. Report the scam or ‘possible’ scam to help try to stop the scammers.

MANY DISGUISES

There are hundreds of scams – fake lotteries and prize draws, get-rich-quick schemes, bogus health cures, investment scams, clairvoyants and psychics, on-line dating, career opportunities, work from home schemes and the list goes on….

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