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Jersey Consumer Council

Tag: builder

Manufacturers Instructions have Advantage

November 4, 2015 Consumer Skills No Comments
Diy

Manufacturers Instructions have Advantage

If the manufacturers’ instructions are not followed the consequences can be costly.

The expression “If all else fails, read the instructions,” can be used for projects such as assembling a bookcase or learning a new smart phone. But this expression is too little, too late for items which are of a high value, and are complex by nature and are installed in a kitchen for example.

The Council recommends that the manufacturers’ instructions for installation are followed at all times– even if a friend or an expert installs the item for you, for example, as part of an expensive kitchen redesign with lovely new equipment the instructions must be followed.

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Employing Tradesman

October 23, 2015 Consumer Skills, Top tips No Comments
builder

Employing Tradesman

Top Tips for Employing a … Builder or Tradesman

Having building, general maintenance or home improvement work done can be difficult and stressful. But there are certain things you can do before you employ a builder or any tradesmen to try and make sure the job goes as smoothly as possible. It is important that you develop a positive and honest relationship with those undertaking work for you; the tips listed below will help you achieve that. Do not be afraid to ask lots of questions, do your research and know exactly what work has been agreed to be done and for what price.

If you are undertaking minor maintenance or repair work requiring the services of a plumber or electrician, for example, some of the points below are still of benefit to follow before making your decision.

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Guarantees and Extended Warranties

October 23, 2015 Money Matters No Comments
warranty

Guarantees and warranties only add to your rights – they don’t replace them.

Guarantees

Find out if your guarantee is with the manufacturer of the goods or the trader. This should be clear and unambiguous. Ask for details before you make a purchase as this may affect your decision (particularly with larger contracts, for example to supply windows and conservatories).

Top Tips: Remember to get details of your guarantee in writing. If your guarantee us with a company and they cease trading, your guarantee may well be worthless.

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