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Jersey Consumer Council

Consumer News

Transport Survey 2013/2014

July 14, 2017 Reports & Publications No Comments
Transport Survey 2013/2014

Transport Survey 2013/2014

PUBLIC BUS SERVICE

Facilities

The majority of those interviewed are happy with facilities at the Bus station with 82% falling into the “Good” or “Fair” brackets. However, certain aspects could be improved:

“Need more seats for waiting at bus station for the elderly.”

“Liberation Station is too cold in the winter.”Complaints and compliments

The main complaints are that the buses are too wide for the Island roads and they do not run to
time. The excessive width causes a considerable amount of stopping and starting to allow
oncoming vehicles to pass, resulting in a reduction in passenger comfort.

It should be remembered that the survey was carried out in the early days of Liberty Bus’ new contract and that the general feeling now is that the timings have improved considerably as
less complaints are being received by the bus company.

Read More…


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