Reports & Publications Category
Transport Survey 2013/2014
PUBLIC BUS SERVICE
The majority of those interviewed are happy with facilities at the Bus station with 82% falling into the “Good” or “Fair” brackets. However, certain aspects could be improved:
“Need more seats for waiting at bus station for the elderly.”
“Liberation Station is too cold in the winter.”Complaints and compliments
The main complaints are that the buses are too wide for the Island roads and they do not run to
time. The excessive width causes a considerable amount of stopping and starting to allow
oncoming vehicles to pass, resulting in a reduction in passenger comfort.
It should be remembered that the survey was carried out in the early days of Liberty Bus’ new contract and that the general feeling now is that the timings have improved considerably as
less complaints are being received by the bus company.
Holidays and Travelling
Each year thousands of us travel by ferry and aeroplane for summer getaways, weekend breaks, gap year adventures and to visit friends and family.
Although most of us have trouble-free journeys some do experience unexpected disruption to their travel plans and holiday arrangements.
The following articles visit some of the challenges and issues which help us to reduce the likelihood of the unexpected during our journey and to navigate our way should things no go quite to plan …
Own assets abroad? You may want to review your inheritance arrangements
if you own land in the EU – for example a holiday home – you should be aware of the new Regulation 650 / 2012 which came into force
on the 17th August 2015. Unofficially referred to as “Brussels IV”, it means you no longer have to comply with the inheritance rules of the state where your land is located. Jersey law will apply instead.
Energy matters to all of us and this Newsletter aims to help Island consumers gain a greater understanding of their energy consumption levels and suggests how we can all use our energy more efficiently – whether it be gas, electricity, oil or coal.
Read on to find out about how best to save on your energy and water bills; the journey our energy products make in order to reach our homes and how Jersey energy prices compare with other Islands.Read More
Our research indicates that all parties in the rental process in Jersey experience a lack of transparency; a lack of rental property stock, high costs and perceived poor quality of rental homes.Read More
What is this for?
This will inform both the Council and hopefully politicians on how local people are being affected by the current economic climate, how they are managing their money and where and why they are spending their moneyRead More
Primary Health Care Report
6 ‘Target’ themes emerged from the survey
Consumers lack clarity over costs incurred at general practitioners (GPs), dentists and other
Consumers report avoiding care from GPs and dentists due to costs and identify using A&E as
an alternative. Ability to pay for primary healthcare does not reflect willingness to pay; selfreported
attendances to A&E for ‘non-urgent’ problems were as common in high income as
low income groups.
Healthcare Healthcare Matters
determined to make a real & valued difference. Advocate Rose Colley, Consumer Council Chairman says ‘it is imperative that the patient is the focal point of our health change process and the ensuing results. The Council recognises the need to ensure that budget is not over looked but a health service suitable for island life is delivered’Read More
Dental Charges in Jersey
In 2012 the Consumer Council highlighted that Islanders are avoiding visiting a dentist based on cost.
Our 2012 Primary Health survey indicated that 27% of respondents felt Dental charges were so expensive it’s stopped them from visiting a dentist.
Which, February 2015 revealed that people who delay and cancel dental treatments because of cost can result in losing teeth, undiagnosed oral cancer and have serious health implications.Read More
Every year millions of people fly to and from the Channel Islands. Although most passengers have a trouble-free journey some do experience unexpected disruption to their travel plans.Read More